Rural San Bernardino County

Our community care centers support the mental and behavioral health needs of Rural San Bernardino County’s most vulnerable residents. Our presence throughout this expansive county includes remote and hard to reach locations. We help those in crisis every day with counseling and services ranging from anger management, child abuse and batter’s intervention to family counseling and life skills training. Many individuals and families rely on our services to help them successfully live as integrated members of their community.

mission & vision


Ignited by faith, we live out God’s love by embracing, equipping and empowering vulnerable people in Southern California.


Sharing the love of Christ, we are a community to care and be cared for…where the vulnerable are safer and stronger; where the dependent are self-sustaining; where the isolated dwell in community; where the weary will be given hope.

our services

Our centers support the mental and behavioral health needs of the remote and hard to reach locations of this geographically large county. Our Mental Health Services, encompassing clients of all ages include needs assessment, referral, case management, prevention, older adult isolation relief, intervention via therapy, behavioral modification, crisis intervention and telepsychiatry. SBC Medi-Cal eligibility is generally required, Medi-Care is also accepted. Services are provided in Big Bear Lake, Lucerne Valley, Apple Valley, Barstow, Trona, Baker, Yucca Valley and areas in between unless otherwise noted.

Emergency Services (Embrace)
  • Mountain Resource Directory Distribution
Social Services (Equip)
  • Needs Assessment
  • Referral Services
  • Case Management
  • Telepsychiatry Services (Big Bear Lake and Lucerne Valley)
  • Student Assistance Program (Big Bear Lake)
  • Older Adults Prevention and Early Intervention Program (Big Bear Lake)
  • Probation Counseling (Barstow)
Transitional Services (Empower)
  • Housing Counseling
  • Payee Services

A couple adopted siblings: 11, 7 and 5, and learned members of the birth family had sexually abused the oldest daughter.

They were referred to Our Children Project, a program for children who have suffered the trauma of being sexually abused. 

Their daughter met in a group of girls for three years, each having experienced abuse.  She announced, “I’m not the only one, Mom.  Those girls are just like me!  They know how I feel!” 

The parents wrote:  “Without the Our Children Project, our family would not have survived the trauma of early childhood sexual abuse.  Although it was one child who received services, it was our entire family who received the benefit.”


Eileen Hofer, Senior Director

Dolores Price, Area Director

Office: 909-866-5070
Fax: 909-878-3228

Big Bear Lake Main Office
41945 Big Bear Blvd Suite 222/PO Box 1927
Big Bear Lake, Ca 92315

Mental Health Services offered for Adults, Children’s programs, Student Assistance program

Pedder Office/Big Bear Lake
40880 Pedder Rd #3
Big Bear Lake, Ca 92315    

Margaret Tiefenthaler, Case Manager
Older Adult Isolation Relief and Mental Health Services

Lucerne Valley Office
32770 Old Woman Springs Road
Lucerne Valley, Ca. 92356

Tawanda Counts, Area Director
Mental Health Services for Adults and Children

Trona Office
82820 Trona Rd. Suite C
Trona, Ca 93562

Tawanda Counts, Area Director
Mental Health Services for Adults and Children

Barstow Office
309 E Mountain View
Barstow, Ca 92311

Trish Odoh, Interim Area Director
Mental Health Services for Children, Probation Counseling

Yucca Valley Office
58923 Business Center Drive Suites A-E
Yucca Valley, Ca 92264

Trish Odoh, Interim Area Director
Mental Health Services for Children

Apple Valley Office
Address is not published due to program nature

Carole Voll, LMFT
Child Sexual Abuse program

Ambassadors are short-term volunteers who open doors for our organization in the community, introducing new people at our bi-monthly Fostering Community Care event. These are one hour awareness events only (no solicitations are made) to expose people to the great work of LSS Community Care. To become an Ambassador here are your responsibilities:
  1. 1 – Attend at least one Fostering Community Care event during the calendar year
  2. 2 – Host or invite and bring 10-15 guests to one Fostering Community Care event within 3 months of your attending one yourself.
  3. 3 – Inform your invited guests of what the Fostering Community Care meeting will be about, and let them know that they will receive a follow up call from the organization
  4. 4 – Ambassadors will complete their commitment after bringing 10-15 persons within the 3 month time period. An Ambassador has the option to complete after one term, continue for another 3 month term or move into another role on the team.
Become an Ally

Allies are community members who want to be in a supportive, intentional, befriending relationship with an individual or family working to get out of poverty.

Other ways to help the Southern California Family Support Initiative
  • Be an Ad-Hoc Ally – share your special skill or talent
  • Be a member of your local Community Leadership Team
  • Assist with weekly Child Care/Children’s Programs
  • Be a Community Spokesman – talk about the initiative and recruit others to join
  • Financially Sponsor a Family Leader
  • Facilitate/assist with Training Our Leaders and Allies
  • Behind-the-scenes work – internet research, graphic design, writing
We are actively seeking individuals and groups to be a part of our on-going mission to serve those in need. LSS administers over 50 specialized programs and services throughout the Southern California region. Contact your nearest LSS Center to hear about the local opportunities they have available.
Be a positive role model
Give back to others and help change lives
Transform communities
Spend your time doing something rewarding
Meet new people
Have fun
Learn new skills, share your talents, build your resume

The life you change most – may be your own!